What is the standard order fulfillment time?
- All orders in our Shop: YouWantThis.ph® are processed within 24-48 hours after you have successfully placed an order.
- Once we received your order, we will then prepare your items for shipping to your desired delivery address. Please make sure you have provided a correct-valid address to avoid any delays on receiving your order/package.
- Next, you will receive a notification/SMS from our shop once your order has been shipped. You can expect your items to arrive at your doorstep within the delivery period depending on your location. Continue to read below.
When will my order/package reach me?
You shall receive your order 24-48 hours after your ordered date + the timeframe below depending on your location.
METRO MANILA Areas :
✔ 1 — 3 business days (Saturday and Sunday not included)
NON - METRO MANILA Areas : Includes Luzon, Visayas & Mindanao
✔ 3 — 5 business days (Saturday and Sunday not included)
I want to order five (or more) of the same product, will it affect my fulfillment time?
- If you would like to order in bulk or planning to get large quantities of a single item (typically more than ‘5 pieces’ of the same product), this may take between 48-72 hours to complete processing. To expedite your order and guarantee the fastest turnaround, we urge you to kindly contact YouWantThis.ph® directly by phone at: 0908-614-1517 or chat with us at https://www.messenger.com/t/youwantthis.ph
How is the shipping cost calculated?
Please note that ALL SHIPPING COST on orders made from YouWantThis.ph are:
- Absolutely FREE!! — NATIONWIDE FREE Delivery!
- We DO NOT CHARGE Any Shipping Fee!
*All delivery expenses (except for returns) are guaranteed shouldered by YouWantThis.ph
Which shipping carriers does YouWantThis.ph use?
✔ We are in partnership with LBC® so you can assure fast & safe delivery of your orders.
✔ We also use a variety of carriers such as 2GO and Airspeed.
✔ Wherever you are, and whatever you want to order, you will get it with the most convenient, fastest carrier to deliver your package right at your doorstep.Remember: YOU WANT THIS! And if You WANT it, You Can GET it!
You only pay for your order when you receive it. CASH ON DELIVERY. (COD)
How can i track the delivery of my order/package?
You can track the delivery progress of your orders/packages at:
Why was my package undelivered/undeliverable?
Our carriers may rule a package undelivered or deem undeliverable for one of the following reasons:
x Incorrect Address.
If the address that the customer provided is incorrect or outdated, the package will be returned to YouWantThis.ph®by the carrier or by the unintended recipient. Please make sure you fill-in the correct details (no typographical errors too!) during checkout and then carefully review it again by double-checking it before you ‘Complete’ your order. We don’t want to disappoint you.
x illegible Shipping Label.
In rare cases, it is possible that the address label became illegible during the shipping and handling process.
x Failed Delivery Attempts.
Our carriers will make a maximum of three attempts to deliver your package. However, after giving their best to send you your package, and still failed to deliver after the third attempt, the carrier will then determine that the package is undeliverable. Your order/package will be returned to YouWantThis.ph®
x Refused by Recipient.
If the recipient of the package refuses delivery, the package will be returned to YouWantThis.ph® and considered undelivered.
Still Need Help? Don’t hesitate to contact us.
We're always here to assist you, YouWantThisFB Chat 24 hours a day, and Live Customer service agent from 9:00AM to 11:00PM, 7 days a week.